Frequently Asked Questions

We've compiled answers to the most commonly asked
questions about our products, services, and policies. If
you don't find what you're looking for, feel free to reach
out to our customer support team.

How is The Vybe Shop Federally Legal?

THCa flower is legal in most states as long as it has less than 0.3% Delta-9 THC, which follows the federal hemp law. Just be sure to check your local state laws.

All of our products fully comply with U.S. federal law and have been legally available since the passage of the 2018 Farm Bill. We maintain complete transparency by having every product regularly tested by accredited third party laboratories to confirm quality and compliance.

Under the Farm Bill, cannabis products that contain less than 0.3 percent Delta 9 THC by dry weight are federally legal. Because gummies are denser, they can legally contain a higher total amount of Delta 9 THC while still remaining within federal limits. Our flower products are also high in naturally occurring THCa, which converts into Delta 9 THC when heated. This provides a familiar euphoric experience while staying fully within the boundaries of federal law.

THCa flower is raw, unheated cannabis that contains high levels of tetrahydrocannabinol acid, known as THCa. On its own, THCa is not psychoactive. When the flower is smoked, vaped, or heated during cooking, the heat converts THCa into THC, which is the compound responsible for the high.

It’s a legal way to enjoy the effects of cannabis in many states, and it comes in different strains like indica, sativa, and hybrids.

Yes, All Vybe products are tested to ensure purity, potency, and safety. We provide lab results for full transparency on every product.

Yes. Our products can cause a positive result for THC on a drug test. If you are required to pass a marijuana drug screening, we recommend not using these products.

Yes, this is the real deal. Our products are authentic cannabis with total THC, offering the same quality, potency, and experience you would expect from top tier California dispensaries.

All products we sell are federally legal, hemp derived total THC products that comply with the current federal Farm Bill. It is your responsibility to understand and follow your own state laws before ordering. You must be 21 years of age or older to purchase anything from our website.

All of our products come directly from licensed producers that follow strict industry standards. We offer top tier premium cultivars, lab tested value buds, and a wide selection of genuine cannabis products. Every item is carefully sourced to ensure quality, safety, and authenticity. When you shop with us, you can feel confident knowing you are getting trusted, real products every time.

Every Vybe product is thoroughly tested by certified third party laboratories. Each batch is analyzed for potency and purity to ensure it is clean, compliant, and federally legal. Our focus on transparency means you always know exactly what you are getting.

No. We do not use CBD genetics. The flower we offer looks, smells, and tastes just like the marijuana you would find at a dispensary. The key difference is that the THCa is carefully preserved so it does not convert into Delta 9 THC before use. This allows it to remain compliant as legal hemp under the 0.3 percent Delta 9 THC limit while still delivering a familiar experience.

Your privacy and security are a top priority for us. Our website is protected with industry standard SSL encryption to keep your personal and payment details secure. We also work with trusted, secure payment processors so every transaction remains safe and confidential. At Vybe Shop, you can shop with confidence knowing your information is always protected.

Our team typically processes and ships within the same day, or next business day. Once your order has been shipped, you’ll receive a tracking number so you can follow its progress every step of the way. Delivery times may vary depending on your location and the shipping method selected at checkout.

We do ship nationwide in secure, discreet packaging to ensure your privacy and peace of mind. You can shop with confidence knowing your order will arrive safely and professionally packaged.

Yes. All orders are shipped in discreet packaging with no indication of the contents inside and ship only federally legal hemp products.

Every order is sealed in smell proof packaging to prevent odors during shipping.

What should I do if my order doesn’t arrive or there’s an issue?

If there’s an issue with your order, our staff is here to help. Send us an email at thevybeshop@proton.me and we will make sure it gets fixed.

Shipping is only available in states where hemp is legal. You are responsible to ensure you are in a compliant state. We currently do not ship to the locations below but there may be other states not listed that may be considered non-compliant and you are responsible to confirm. 

Disclaimer: This product is not available for shipment to the following states: Arkansas, Colorado, Hawaii, Idaho, Kansas, Louisiana, Minnesota, Oklahoma, Oregon, Rhode Island, Utah, Vermont, and international locations.

On all orders over $75 (US Only) you will receive standard shipping for free.

As soon as the order is dispatched, you will receive a tracking number. 

Products will be shipped in compliance with all hemp laws and contains less than 0.3% Delta 9 Compliant with all State and Federal Hemp Laws.

Due to the nature of cannabis products, all sales are final. We’re unable to accept returns or exchanges on any opened or used products. However, if your order arrives damaged, incorrect, or there’s an issue with your purchase, please contact our support team within 48 hours and we’ll always do our best to make it right.

Under no circumstances should you send packages back to us, packages will be refused and returned to sender.

We’re here to help. The Vybe Shop support team is available Monday to Friday, 8 AM – 5 PM PST.

You can reach us through any of the following:

📧 Email: thevybeshop@proton.me

📞 Phone: 111-111-1111

💬 Live Chat: Tap the chat icon on our website for real-time help.

We aim to respond to all inquiries within 24 hours or sooner.